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Return policy goods

In carrying out our activities we are guided by solely by the law. You have the right to exchange the goods proper quality within 14 days, excluding the day of purchase. Exchange be a good quality product, if it is not used as intended and its trade dress. The list of goods of proper quality cannot be exchanged or returned:

  • Sex products
  • underwear
  • Cosmetics and perfumes

If You wish to return an item?

We consider the request of the buyer for exchange of goods and within 5 days we produce and exchange goods or give a reasoned refusal, in case the exchange impossible. Goods which have become unusable as a result of improper use of exchange and is not refundable.

When the courier check the goods on the spot! In the case of malfunction or inadequate quality of goods, You have the right to cancel the order without paying for shipping.

Comments

Asya: Stockings cool, looks great. Elastic band that holds the stockings, sits securely. For the money is just great!!!

Egor: Good evening! This spring I plan to order some BDSM goods( leather mask), but I live in the Donetsk region on the Ukrainian territory (Mariupol). Tell me please, is there any guarantee of delivery to Mariupol?
→ We ship company of New Mail in those cities in which the offices of the New Mail delivery problems there.

Boris: please pull up bonus with order 69046
→ please fill in your username?

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